Terms of License, Updates and Support
Identification
The software and plugin RNI (Intelligent News Network) is developed and marketed by WHM – WEBHOSTMIDIA LTDA, legal entity registered under CNPJ no. 57.048.816/0001-02. Commercial inquiries, legal matters and technical support should be directed exclusively through our official channel: suporte@commidiahost.com.br.
License of Use and Activations
Purchasing RNI grants the buyer a non-exclusive, non-transferable, and revocable license of use, strictly bound to the active domain limit of the contracted plan:
- Solo Plan: 1 active WordPress website.
- Pro Plan: up to 5 active WordPress websites under the same ownership.
- Agency Plan: up to 25 active WordPress websites with centralized management dashboard.
The license does not transfer intellectual property rights of the source code, trademarks, patents or proprietary algorithms of RNI.
Term, Updates and Renewal
The commercial license is valid annually (12 months) starting from payment confirmation, granting access to all security updates, new features and technical support during the active term. Upon expiration without renewal, existing installations and generated articles are not deleted; however, compatibility updates and access to technical support will be suspended until normalized.
Third-Party Services and APIs (BYOK)
RNI operates under the Bring Your Own Key (BYOK) model for artificial intelligence. The plugin includes native integrations with OpenAI and Google Gemini and supports other providers that implement the OpenAI Chat Completions API. Local models such as Ollama can be configured when their endpoint is accessible from the WordPress server; some services may not require an API key. Usage fees, rate limits, and service terms are set by the selected provider and are the customer’s responsibility. RNI is an editorial productivity tool and does not replace human fact-checking, journalistic verification, or legal review before publication.
Technical Support and SLAs
Support is provided on business days from 9:00 AM to 6:00 PM (BRT) via email and official WhatsApp. Our first response targets are: Solo Plan: up to 3 business days; Pro Plan: up to 2 business days; Agency Plan: up to 1 business day priority.
Satisfaction Guarantee and Refunds
We offer an unconditional 7 (seven) calendar day money-back guarantee starting from initial purchase. Should RNI not meet your newsroom technical requirements, the buyer may request cancellation and a full refund via suporte@commidiahost.com.br, in compliance with consumer protection standards.
Privacy and Terms Amendments
The processing of personal data of subscribers and users strictly complies with data protection laws, as detailed in our Privacy Policy. These terms may be revised periodically to reflect technical innovations, complementary products or legislative updates.
Complete editorial automation platform for WordPress newsrooms, with smart RSS feed ingestion and multi-channel publishing with social cards.
Support
contato@commidiahost.com.br
Monday to Friday · 9am to 6pm (BRT)